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10/10 experience went in looking for a car that was perfect for my family Nicasio worked very hard to search for something we needed! Love my Pacifica
Posted on Google by Nicolette Roehrig
The service dept takes it time trying to figure out what is wrong. Great communication friendly service personnel.
Posted on Google by James Collins
The girls that work at the desk at the service department are very friendly. Really good service!
Posted on Google by Mr. Jimenez
Very friendly and helpful will definitely refer friends and family thanks so much for your time and patience
Posted on Google by Terri Grier
Kari and Teresa where very helpful
Posted on Google by M B
Great service department. Would recommend to anyone..
Posted on Google by Robert Pawson
Great service, was in and out quickly and the writer was nice and informative an the tech was very knowledgeable and informative. My family and I will continue to go here.
Posted on Google by Brian Willcox
We had an emergent situation with our vehicle on a road trip, and ended up at LPK Friday shortly before closing. The entire staff was fantastic... specifically Suzie and Kari. They were able to diagnose the problem, and get us a rental vehicle to continue on to see our son for his first Father's Day. It was an incredibly stressful situation, and the LPK staff helped diffuse the situation and problem solve for us. They repaired our vehicle first thing Monday morning, and I was able to get my vehicle that day. I can't say enough good things about the dealership and staff!
Posted on Google by Kelly Gieselman
Amazing people to deal with helped me out when I needed it most! I’m so grateful for Matt, Jason, and Gavin and the rest of the crew working there! You all helped so much! My family and I are so grateful! Thank you guys! 10/10 service!
Posted on Google by Logan Dickerson
Great people, great service. I love Eddie the dog.great experience.
Posted on Google by Scott Pope
Every time I visit LPK it’s like going to see a friend. Never pressure me to have “extra” maintenance done-suggest it; give me options but no pressure. I really appreciate that! I will continue to take my vehicle there because of the way they treat me! Means a lot in my book to be treated with care and respect!
Posted on Google by jodi strickler
Larry Gardner is first class in customer service. He makes the entire car buying experience less stressful by being a true partner in the process. He is very knowledgeable of the car market and evolving technology. He goes on test drives with his customers and explains everything. He walked me through the entire instrumentation system when most other salesman now don’t even ride along. (I find having to figure out all of a car’s functionality on my own very time consuming and burdensome.) Once I drove the vehicle home, Larry continued to help by answering any questions that popped up. He even performed additional research to ensure I had specific information needed to charge my hybrid plug-in (pre-owned Hyundai Tucson). For this I highly recommend Larry to you for your next car purchase.
Posted on Google by H Barker
On my way home from Detroit to Indianapolis, I had an incident where my jeep wrangler front caliper locked up. Fortunately the team at LPK was able to get me in, recommend a local tow company and I was back up and running in about 3 hours start to finish at a reasonable price. They were exceptionally friendly, courteous, and I'm grateful they were able to work me in - just in time to avoid a huge thunderstorm. I'd highly recommend LPK for your service needs.
Posted on Google by Devon Johnson
I had to get my 05 wrangler cam shaft replaced. LPK communicated and explained everything that was going on. In 3 days I had my Wrangler back and it runs great!
Posted on Google by BRETT RR
Fantastic customer service. Friendly. Understanding. Timely. A gem in Defiance.
Posted on Google by Lora Richards
Great service and price. Oil change and tire rotation is a deal.
Posted on Google by Grant Redhead
I purchased my vehicle from LPK, as an out of state buyer. Their team made the process easy and helped me every step of the way. I have never purchased a vehicle from a different state prior. I strongly recommend them to anyone looking food great customer service and great prices on vehicles. Thanks to the LPK team for everything.
Posted on Google by Xao Thao
Chelsea was great.!!!!!! 10/10 wld definitely recommend her and LPK! They help my boyfriend tremendously. When it came to him getting into a new Jeep, it was great!!!! They were great! Thanks Chelsea Taylor!
Posted on Google by April Robarge
Highly recommend LPK Chrysler Dodge Jeep Ram! They were able to work me in quickly while visiting family in town to repair my issue with my Jeep Grand Cherokee so I could continue on with my next day travels! Fast & efficient!
Posted on Google by Jennifer Ruggiero
LPK got my truck right in diagnosed it quickly and communicated very well throughout the entire process. We got our truck back in a timely manner and it is running great. Thank you LPK
Posted on Google by Jason
They took good care of me!
Posted on Google by William Nossaman
Chelsey did great in showing me all the bells and whistles of my Dodge Hornet. She’s kind and helpful. Go see Chelsey Taylor for your new or pre owned car needs. I’m a pleased customer!
Posted on Google by Thomas Treece
Very easy to work with. Responsive and honestly kept me updated. Brought me the truck and I purchased themselves and made things very pleasant
Posted on Google by Steve Morin
Friendly staff and excellent service!!
Posted on Google by eve harper
They always do fantastic work.
Posted on Google by Doug Nash
Very pleasant to work with, had an issue with a center cap coming off after tire rotation and they had and covered the replacement part the next day. Awesome customer service.
Posted on Google by Charlie Kelly
Great service! LPK checked the tires we just had installed for shaking, mechanic took his time checked alignment, weights on tires, everything looked great but asked me to ride with him to make sure everything was good. Awesome service! Thank you Kari for scheduling me in on a short notice and fast service thank you again
Posted on Google by imik jesterbong
I had an outstanding experience purchasing my Jeep Wagoneer from LPK Chrysler Jeep Dodge Ram, and I can confidently say this was one of the smoothest car-buying experiences I’ve ever had. Joe, my salesperson, was fantastic from start to finish. His communication was quick and clear, he was extremely polite, detail-oriented, and genuinely helpful throughout the entire process. He made sure every question was answered and never made me feel rushed or pressured. Jason, the manager, truly elevated the experience. He ensured all of my needs were met, kept everything efficient, and made the entire transaction feel seamless. You can tell he values both the customer’s time and satisfaction. And I can’t forget Edward, the office dog — a large doodle of some kind and an absolute gentleman. Well-mannered, calm, and honestly the fanciest employee in the building. A great bonus that made the experience even more enjoyable. If you’re in the market for a vehicle and want a professional, stress-free experience with people who genuinely care, I highly recommend LPK Chrysler Jeep Dodge Ram. I couldn’t be happier with my Wagoneer or the team that helped me drive it home.
Posted on Google by Joe Teague
Knock out customer service. Thanks Chelsey, you really were the best. We will definitely enjoy our new vehicle! 5+++STARS
Posted on Google by Kelsey Bryant
Quick and easy service, super nice staff!
Posted on Google by Shane Dixon
I live 7 hours away from Defiance but found the exact vehicle I was looking for there. I called and spoke with Rob, one of their salesmen. I explained my situation, that I had a trade and was nervous about making a purchase site unseen. He walked me through everything, had me send pictures of my trade, had me describe it in detail, and he did the same with the vehicle I was purchasing. I was able to get an even better value for my truck than I would have locally due to market variability, and I got a great price on the vehicle I wanted. Everyone from the finance group to the sales managers that I talked to were very personable and did not push or pressure me at all throughout the process. Everything was done remotely and Rob even helped me out by meeting me on a Sunday to exchange vehicles! After the sale there was an issue with the CPO status being hung up in limbo due to a recall being issued while the paperwork was being transferred, a quick call to the dealership and Matt got to work correcting that. 24 hours later I had my CPO paperwork in hand!! Thank you again LPK for what is easily the most painless car purchase out of the dozen or so I have made!!
Posted on Google by Adam Rudisill
I have nothing but praise for everyone in the service shop amazing people they did everything too help and accommodate me got my jeep back too being a great drive special shout out too ZACK youre the man and office ladies were phenomenal great honnest people at this dealership I would drive from fort wayne indiana now in the future too take my vehicle too themabsolutely amazing thanks everyone youre truly appreciated by me
Posted on Google by johan oosthuizen
Salesman was very polite and everyone there made my purchase as easy as could be. Was able to walk away with my first ever brand new vehicle. Would highly recommend you give these people a chance.
Posted on Google by Craig Nelson
Everyone at LPK was very nice. All updates were performed before I picked up my new vehicle. L.G. took good care of me. He has sold me many vehicles over the years.
Posted on Google by Jim Kerste
We’re returning customers, we’ve always had great service and an easy buying process with LPK.
Posted on Google by Chrissey Leonard
All of the staff was very pleasant and helpful. Great price on my new ride, and gave me top dollar on my trade. Had been valued much lower at other dealers. An all around great experience.
Posted on Google by David Weiseman
They get right on the job and let you know if there is any new problems.
Posted on Google by Rose Froelich
My husband and I recommend LPK Dealership for all your vehicle needs. They are transparent when purchasing, right down to excellent customer care post purchase. Great group of people. You won't be sorry.
Posted on Google by CHERYL VANWASSHNOVA
Had a recall on my 2015 Dodge Dart. Took it in, and they did it ìn good time. Very friendly associates.
Posted on Google by bob branch
Service is excellent, communication is excellent. I was struggling to get my recall take care of.I contacted 2 other places they did ot help.Lpk got me in quickly and back on the road
Posted on Google by Vicki Hill
It was a crazy day! But Lupe and all the staff helped me out and put me in an excellent vehicle! I was in a pinch and was able to be approved, even when others turned me away! I drove off the lot with an excellent vehicle. Thanks to Lupe, Joe, TJ, Jason, and Larry ( there was so much good help I may have gotten some names wrong) I will be back again!! Thank you guys so much for everything!!
Posted on Google by Teresa Haas
Went in for ac work advised of a recall for converter did work highly recommend lpk of defiance is definitely my go to chrysler dodge dealership hands down
Posted on Google by james Sigley
Always great to come out and have you guys service my vehicles. Highly recommend and enjoy the time there. Thanks
Posted on Google by Rob May
Very friendly and courteous. Timing of service fit my schedule great.
Posted on Google by Ken Boroff
Very prompt service. Friendly staff.
Posted on Google by Frank Manns
Excellent service department and great overall experience.
Posted on Google by JONI HURD
Very polite dealers who worked with me to ensure the vehicle is registered to the right state. Highly recommend
Posted on Google by Andrew “Andy” Kline
I must say this place has given me the best experience Ive had with a dealership . They was resourceful and they valued my time like I do . Ethan was a great salesman, he answered all my questions and gave me plenty of time to overlook the truck and get a feel for it . Would recommend for anyone looking for a no BS car buying experience . Good work LPK!!
Posted on Google by Landon TV
Great service! Great staff:)
Posted on Google by Taylor Peebles
Joe, Larry, and Lupe took care of me. Told them exactly what I needed and walked away with what I actually wanted. Class Act Men.
Posted on Google by Job Nahum Ramirez Ortiz
I really love LPK!!! Just got my oil changed, they are super nice, and fast!!! And they always do a great job!!!
Posted on Google by Cheryl Gosnell
Very nice staff!
Posted on Google by Jeremy. J. J. Jennings
It was great to work with Ethan and everyone else.
Posted on Google by Megan Szymanowski
Lupe and Rob went out of their way to help us find the right truck for our situation. They had a great selection for us to choose from. We were in and out very quickly. So if you are in the market make sure to go to LPK. Thanks Again guys!!
Posted on Google by Byron Clymer
The staff has always gone above and beyond to ensure I leave with my vehicle in the best condition possible. Transparency and patience are highlights when addressing any paperwork and questions I have had regarding maintenance activity in the past. I have never had an issue scheduling an appointment in proximity to my desired time frame.
Posted on Google by Max M
They were amazing and when a problem came up they called us instead of just fixing it to make sure we wanted them to fix it. I would recommend LPK to anyone.
Posted on Google by Annie
They examined a potential problem and recommend that no fix was needed. They could have replaced parts but found it not necessary. I would not have known and happily paid for an unessary repair.
Posted on Google by jeff mayer
Great experience! Sales staff were friendly, no pressure sales and good pricing on sale of car. I highly recommend them if you need a new or used car I will buy again from them. I drove 3 hrs from Michigan and it was well worth the drive!
Posted on Google by James Sobush
Great Service!! No hidden fees pricing!
Posted on Google by Amanda Grabill
Everyone was so helpful and nice. They got me right in when I called with an issue. I have told several people about this place. I will definitely be back. Carrie is awesome....they all are :)
Posted on Google by Lisa Morrison-Thibert
Great they was a super chill and easy to work with
Posted on Google by David Smart
Purchased 3 vans for work, price, purchasing process, and vehicle prep was excellent!
Posted on Google by Steve Arnold
We purchased a 2019 Ram truck from Rob. No pressure, no hassles, overall it was a quick and easy experience. We will definitely use them again!
Posted on Google by Lee Waidelich
I just purchased a vehicle from LPK of Defiance on Monday and the process from beginning to end was great. The first vehicle I test drove was not for me, but Lupe knew his vehicles well enough to suggest an exact SUV that I was looking for. They took the time to work with my loan officer to make sure I was able to leave with the vehicle that day. Everyone was very friendly and had a smile on their face. Lupe truly made the two hour drive to buy this vehicle worth it. Thank you LPK, now I have a vehicle I feel safe enough to drive my family in!
Posted on Google by Shannan Waldo
Awesome group of ppl. Lupe and Joe went above and beyond to make my fiance happy and got her exactly what she wanted. Definitely recommend this dealership. 10/10 Thanks guys : Nichole & Russ
Posted on Google by Russ Waldron
Great all around experience. Rob, Lupe and Kierstyn were all fantastic. No one Is pushy, they tell you what they can do and they're honest about it from the get go. Lupe is the GM, and he greeted me within a minute of me walking in the office with Rob. Not very often do you see a GM our greeting people! Great experience, I highly recommend!
Posted on Google by Marc Mays
Joe hands down best salesman I've ever dealt with. I've already referred all my friends and family for their future car purchases.
Posted on Google by James Roark III
i had great service there!!
Posted on Google by Chad Relue
Drove up while passing by service door opened. I went in asked if I could get an oil change. Yes treated very well. Cool ladies.
Posted on Google by Thomas Kunkle
I absolutely recommend ok me and wife we there around 2 they closed at 3 didn't think we were going to be able to get a vehicle but luckily we did 2022 jeep we were out by 3:05
Posted on Google by Kimberly Flores
Amazing car buying experience. Will return in future.
Posted on Google by Vanessa Reffey
Rob is great to work with. Goes above and beyond for customers.
Posted on Google by Nathan Murphy
I bought a new Jeep Renegade Trailhawk from Joe yesterday. I have never had a better car buying experience. Even his sales manager and the Finance girl where easy going and efficient it seemed like they were all interested in developing a long-term business relationship with me.
Posted on Google by anson bowe
We had a great experience purchasing a car. Nate our sales member listened to what our needs were. We will definitely go to LPK first with any future vehicle purchases.
Posted on Google by Meyer Melissa
Such a great place with friendly staff! I worked with Rob and decided to purchase a car while 100 miles away! He made the purchase smooth, easy, and quick! It is very clear he knows what he is doing and is passionate about what he does which makes all of the difference! He made sure to address any concerns I had without hesitation! I would recommend working with Rob to anyone!
Posted on Google by Cyra Markowski
Great people to work with! Fast, easy, and highly recommend! Nate was my salesman and he did a great job! The manager also came out introduced himself and chatted while I waited! Thank you LPK!
Posted on Google by Chad “Fellow Mate” Curtis
Service department was right on as my 2nd opinion of a vehicle I was looking to purchase from another dealership. They were thorough in their explanation and prioritized the needs of this older used vehicle.
Posted on Google by Tony Sheefel
Rob was very friendly and helpful. He was easy to talk to and personable. Lupe was also helpful and answered any questions we had. Everyone very nice. We enjoyed our experience at LPK Defiance, we’re loving our Jeep and we would do business there again.
Posted on Google by Heather Siebenaler
I bought a car and didn’t know how to drive manual so I didn’t test drive it. And the car runs perfectly with no issues still to this day. Gave me a free oil change as well. Super trustworthy place to shop.
Posted on Google by Justis Johnson
Nice people great experience
Posted on Google by Jim Draper
I was very pleased with the service
Posted on Google by Leslie Bice
From beginning to end, it was fast, speedy service with a smile. I had a great experience buying my car here.
Posted on Google by JENNA RETCHER
Great customer service and had paperwork and vehicle ready when we got there. Salesman was polite and very helpful in showing the functioning of the vehicle. Thank you Dustin @ LPK OF DEFIANCE
Posted on Google by tammy courtney
Very friendly & attentive i appreciated my time & service
Posted on Google by Anthony Hall
We drove all the way from Dundee Mi. To buy a certain vehicle we seen online at this location. We met Joe at the door. He was very welcoming, we told him exactly what we came their for and didn't try to sell us another vehicle. We walked out of their with the exact truck we asked for. Joe and Kierstyn the financial manager was very nice.
Posted on Google by Jewel Fitzgerald III
Great salesman and staff. Quick and easy process. Had a fantastic new vehicle within a couple hours.
Posted on Google by Suzy Bailey
As usual great service, I really appreciate picking up my vehicle from work and having in complete in time . I’m grateful that BF Good is replacing the tires that are cupping.
Posted on Google by anthony gotti
Helped me extremely, would definitely go back if I’m looking for a new vehicle
Posted on Google by Kendall Sweet
They got me in and out quickly.
Posted on Google by Wesley Chapman
Just had tires installed on my truck along with a oil change great price, quick and easy service.
Posted on Google by Alex Knight
Amazing Service department! They always take great care of me and my vehicles!
Posted on Google by RJ Player_One
Fast and friendly service
Posted on Google by Shane Stoner
I bought my Jeep Compass at another dealer before moving to Ohio. I brought it to LPK for its first oil change and servicing. LPK, including Kari, along with Alex, provided outstanding service and care!
Posted on Google by Ken Walker
I just purchased a 2024 Grand Cherokee and I couldn't be happier! Easily to work with and fast delivery! Love my new Jeep!
Posted on Google by Chris Rocha
I had a recall on my car. They were prompt in getting my car into the shop and I was finished within a half an hour.
Posted on Google by Mary Herman
The service advisor was very friendly and explained everything well.
Posted on Google by Roth Ireland
Excellent customer service and communication
Posted on Google by Chuck Jaco
I was traveling through the area, when I started having trouble with my vehicle. I made an emergency stop at LPK and was greeted by Kari and Zach they went above and beyond to help me diagnose the problem I was having with my vehicle ( which they in fact did) I appreciate there help and customer service. A great group of people. I will be using there services in the future.
Posted on Google by Mahmoud Shaheed
Had a recall on car. They provided great customer service.
Posted on Google by Joshua Sprow
Nice group and Very easy to work with!
Posted on Google by David Martin
Super kind and friendly staff! Love my Jeep Wrangler! Thank you!
Posted on Google by Austin Rucker
Parts and service departments were very knowledgeable and willing to pass on that information. They helped solve my car questions in ways that saved me money. I can appreciate that.
Posted on Google by Sharon Miller
Very friendly and took care of things right away.
Posted on Google by Nathan Mekus
Fast service and helpful
Posted on Google by Alvin Grime
Nice job on the oil change
Posted on Google by Dane Moore
Excellent service! The best experience ever at a dealership! Thank you!
Posted on Google by Brian Powell
They were wonderful, helpful, very polite.
Posted on Google by Christina Becker
Great experience with Kari, made the process smooth and easy. Will definitely be making the drive back!
Posted on Google by Geno
Very knowledgeable and friendly team!
Posted on Google by Brent Baden
Jacob was very friendly and knowledgeable, he was very patient and helped me set up my Bluetooth with my vehicle and even though they closed at 6pm he took the time to answer my questions. The financing was a breeze, we were all set up by the time I got there after work. Overall great experience! Thank you Update-I will never buy another vehicle from LPK I have had nothing but trouble with the car since I bought it!
Posted on Google by Roxanne Cross
Super friendly staff and wonderful communication!!! Highly satisfied with my visit today. Thank you
Posted on Google by Chanelle Lajiness
Employees very helpful, professional and met my needs(repair) explained some items about tired. I'll be back
Posted on Google by Bud Warner
I am soo happy with my service. I went in scared, already been to another shop a few times money hurts. I came in one day was informed of all problems and Asked if I wanted to proceed. Of course I did and I am very pleased with the work and great price. Since my parents have gone, as well as my brother. Great Business
Posted on Google by Deedee Fam
Staff was so professional going far bdyond my expectations to make my deal! One of the bedt buying experiences I've ever had! Thank you LPK! My mini cooper is a fantastic buy!
Posted on Google by Randy Meeker
I would HIGHLY RECOMMEND LPK. I purchased my vehicle from a different dealership 2 years ago. I called the dealership where I purchased my car to try and get in for an issue that needed attention sooner then later unfortunately they were unable to get me in for another 2 weeks. I went to LPK hoping to be able to have my vehicle looked at and fixed before 2 weeks. They not only were more than understanding with my situation but they offered to pull it back into the shop to have it fixed. The issue was going to take a few hours and they offered me a vehicle to use while it was getting fixed. They went above and beyond when it came to customer service and the staff was nothing short of amazing!! Thank you for taking the time to not only fix my vehicle but also be so kind.
Posted on Google by Nichole Wagner
Very friendly and they kept me updated about my vehicle.
Posted on Google by Hillary Grove
Everyone was nice and very helpful
Posted on Google by Katlin Barrett
great customer service, i was in and out in an hour.
Posted on Google by Amber L
The people are so nice patient and I didn't feel pressure or intimidated at all. I LOVE MY NEW TRUCK!!!
Posted on Google by Carrie Jo Mull
The service manager was very nice and explained everything! First time having my Jeep serviced there for a recall!
Posted on Google by Elizabeth Morey
Had a great experience with the staff . Answered all my questions and were helpful
Posted on Google by Bill Kuckuck
Great customer service. They were upfront with their pricing and got everything fixed a day early, thank you!
Posted on Google by Clay Crates
Great experience at LPK. We ordered my Jeep, and they updated me throughout the process. Once it was time to sign the paperwork it was a quick process. They were all very friendly and professional. Especially Kierstyn. - Semper Fi - Sam
Posted on Google by Iemo1138
Bought vehicle on FB Marketplace. Defiance is a 3 hour drive for me and I wanted it delivered. LPK took extra time on communicating with extra pics and answered all questions I had. LPK delivered the vehicle in an ice storm with an unbeatable rate. The vehicle was exactly what I expected [even better]. Well done LPK. . Ask for Rob Martinez. Rob went above and beyond. Great salesman to work with. No pressure at all. Hard to come buy these days.
Posted on Google by Nick Russell
Was great pleasure working with them made buying a car a breeze really happy
Posted on Google by Douglas Ward
From the first call and speaking to Josh the sales manager, and him handing me over to Rob to handle the test drive the next day, speaking with Tom the General Manager, and last but not least Kierstyn for final sales paperwork everyone was AWESOME!!! A++ dealer and very friendly to deal with. They will be first call whenever in market for a vehicle.
Posted on Google by Robert Gonser
Tom and Audrey were great to work with, anytime I needed something they would respond and figure out a solution. Looking forward to enjoy the new truck with my family!
Posted on Google by Christian Palomba
Very happy with the purchase, things went very smoothly and quickly.
Posted on Google by Satya Kondasani
I dealt with Audrey here at LPK had a very good experience what a very nice car they treated me with respect The overall experience was very good I recommend When you're shopping for a car go see Audrey at LPK
Posted on Google by Wayne Bunting
Excellent experience. Friendly staff. Was able to provide quick service work and answer my many questions about owning a new vehicle.
Posted on Google by Chris Miles
I am very satisfied with my purchase at this establishment and with the excellent level of service provided. Kierstyn Repp was the representative that assisted me and I can't thank her enough for helping me find the right car and answering my questions. I highly recommend going to LPK and seeking out Kierstyn if you need a car from a reputable and trustworthy dealership
Posted on Google by Austin Stafford
The sales staff were very kind and helpful. The first brand new car of my life and they made me feel right at home! Audrey and Keirstyn were so wonderful to work with.
Posted on Google by Dave Balmer
Working with Marc was a great experience. His expertise in the automotive industry made us feel very confident in purchasing our car from him. We will be working with him for all of our automotive needs.
Posted on Google by Christy Rhoades
Went to see if I could get in last minute, and Wow! Great service, fast and everything was perfectly handled. Will be returning!
Posted on Google by David Heller
Had my truck fixed Friday, in out and fixed right the first time!
Posted on Google by Jeremy VanVlerah
It was great
Posted on Google by Earla Gallant
Great people good costumer device and would recommend buying and servicing your car
Posted on Google by Jason Gilbert
Very fast and great service. I would recommend LPK Defiance to my friends and family.
Posted on Google by Lawrence “The Car Guru” Gardner
They are wonderful people
Posted on Google by David Falk
Great and fast service!
Posted on Google by Keith Dickerson
Service center is great. The tech Jason goes over and beyond to h elp me whenever I come in.
Posted on Google by Earl Snyder
LPK booked my service appointment promptly & performed the work in a very professional manner.
Posted on Google by Mark Pierson
Good experience. No complaints.
Posted on Google by Marc Warncke
The service was prompt. Coffee was available while we waited. Everything was explained and the staff was friendly:)
Posted on Google by Terri Schlegel
Good and fast! ,nice people !
Posted on Google by Allen Berger
Very nice staff, no long wait, appreciate the good service
Posted on Google by Jeanne Baker
Andy, Tom & Kirsten made my leave buyout process as smooth as possible.
Posted on Google by stephanie gittleman
Kari and Jordan went up and beyond. They had me in and out in no time. I highly recommend LPK to all my friends and family.
Posted on Google by Matt Albright
I really appreciate that LPK will pickup and/or deliver my vehicle for servicing.
Posted on Google by Karen Sexton
Great people and great service
Posted on Google by Melissa Elias
I went in, service was awesome, got my jeep and was on my way in under 2 hours! Other places I've bought vehicles from have taken 3 or more hours, so I was extremely impressed! I don't have the greatest credit, but they got me financing with no problems!
Posted on Google by Marie Tressler
Good experience. Every time do to. Girl a service desk. Blonde glasses ( horrible with names Sorry. ). Jena I believe very polite and thorough
Posted on Google by Keith Timberlake
Your entire staff is welcoming and friendly. I have interacted with at least eight of them and not a bad one in the bunch. I will recommend your facility because of your people. Thank all for your help. I'm not sure why you keep sending me more requests for reviews. I will be using Terry Hendricks in Archbold from now on. Please stop texting me.
Posted on Google by Earl Beville
Good people, they actually listen to you. They delivered my 16yr old daughters jeep same day too. Thanks
Posted on Google by The TV Shop
Great group of people. Great service.
Posted on Google by Kari Fockler
The service was great. They were honest and knowledgeable.
Posted on Google by DC Vermillion
Great deals with great people was a nice experience.
Posted on Google by Justin Elder
Great service, very knowledgeable salesman in Andy. paperwork went very fast.
Posted on Google by Michael Smart
The experience I have received at LPK of Defiance is Definitely is a memorable one, the Customer Care is Top Notch! I First dealt with Andy for my Rocky Ridge Ram experience, his Care and Commitment was Amazing. He treated my Wife and I like Family! Continues to reach out to ensure everything is good! The BEST I have been treated in a while at a Dealership. It doesn’t stop there, the Service Team is Amazing, Jordan and Kari ensured I have received my Services and Outstanding Customer Satisfaction prior to my departure to Florida. I will give this Dealership an AAAAAAAAAA+++++++++! Despite living in Florida for my Retirement, I would make the trip back just to purchase a vehicle from them again! Thank you LPK of Defiance! V/R, Brian Reeder Army Retired
Posted on Google by Brian Reeder
Very nice people very helpful
Posted on Google by Rebecca DeGroff
Very professional. Found a way to get the job done even with a few obstacles.
Posted on Google by Nate Kindilien
I'm from out of town. Needed an emergency repair. They got me right in and took care of the problem.
Posted on Google by Robert Frey
Thank you for the fast service and getting me into the new car I wanted. Very friendly staff!
Posted on Google by Lisa Vajen
Great service and easy to work with great group of people
Posted on Google by Eric Shull
Austin and Tom and the other staffers were so awesome. Will go back there the next time we need another car!!
Posted on Google by Elane Smith
Thanks Tom for getting us another vehicle
Posted on Google by john berry
Great experience. They made the purchase easy and smooth. Would definitely use them again.
Posted on Google by BANDAR S
Everybody was nice and helpful with my experience in buying my vehicle they answered all my questions.
Posted on Google by Martin Hanson
Audrey was super nice and helpful every step of the way, got us squared away and helped make sure we were all safely set up in our vehicle! Every step was simple and fast!
Posted on Google by Bobbie Jean Schlosser
Austin was fantastic sales assistant. He was not aggressive yet he was assertive in attending to our needs and professionally communicated and was fun to talk to.
Posted on Google by Chris Steffen
My wife and I were almost a 1000 miles from home visiting her family when we woke up one morning to start the day with a dead battery. A 2022 RAM Limited with only 20k miles isn’t something one would expect this from. I managed to get a jump and took it to the closest Chrysler dealership which was LPK Chrysler Dodge Jeep of Defiance. They took us right in and after explaining our situation they set their sights on getting us back on the road. They quickly diagnosed the problem which turned out to be a faulty etourque module. Thankfully they had one in stock and had us back on our way. We were only 1000 miles into a 3 week coast to coast road trip, needless to say LPK saved the day. The young lady at the service counter and the lone tech that was on duty that morning (I’m sorry I can’t remember their names) were outstanding and put a priority on resolving our plight. Thank you so much LPK, job well done.
Posted on Google by Michael R Phelps
My experience at LPK was excellent! I was informed numerous times how my service appointment was progressing. All my questions and concerns were addressed. Service Advisors were very knowledgeable and friendly.
Posted on Google by Peg Johnson
Friendly fast and very helpful!
Posted on Google by Brianna Butts
Great experience..Audrey was my salesperson and was very efficient. Also helped unload my trade in and move things to my purchase. Thank you so much.
Posted on Google by Aunt Kate
It was a awesome company had the best people to work with me all around excellent experience
Posted on Google by Michelle Kinnaley
The salesmen there are very nice and very helpful test drove my car and bought it the same day. Everything went smooth and fast was a very nice welcoming environment.
Posted on Google by G'Onna Granger
great mechanics who go above and beyond for your service needs
Posted on Google by Kierstyn _
Everyone was very professional and treated me very well.
Posted on Google by James Feehan
Great service! Really happy with my new plug in hybrid.
Posted on Google by Amy Jordan
Very accommodating
Posted on Google by brian miner
Best dealership around smooth process and kierstyn will get you out the door with a new rubicon quick !! needing a new vehicle give them a call
Posted on Google by Meadow Woodman
Found the staff to be friendly and knowledgeable. Very easy to deal with.
Posted on Google by Unix Galaxy
Audrey was FANTASTIC! She made this the easiest car buying experience we have ever had. We will definitely be repeat customers!
Posted on Google by NICOLE WEAVER
I cannot say enough great things about my experience at this dealership. After getting the runaround from some big flashy dealerships in the Detroit area, my Jeep search lead me here. I wish I would have started at LPK in the first place and saved myself the headache. I had the pleasure of working with Austin and Phil, both of whom were extremely attentive and transparent throughout the buying process. Austin took the extra time go over every single feature of the car with us, even as it was cold and rainy outside and Phil was able to match my competitive credit union rate. There are no gimmicks or slimy tactics used here. Just good, honest people selling great vehicles. I will gladly make the 2 hour drive next time I need to purchase a vehicle and would encourage anyone else on the fence to do the same.
Posted on Google by Sarah Johnson
Jonah was great and all the people were professional and it was an awesome experience thanks. LPK Defiance Ohio
Posted on Google by Stephen Perry
They were very kind and respectful. Thank you for all the help today
Posted on Google by Gary Smith
The Sales person and the sales department lead were kind and very accommodating. They both stayed late to meet with me at their car lot, since I was late after navigating all of the road construction and 5 o’clock rush hour traffic in Ft Wayne.
Posted on Google by Kellie Myers
Hands down best dealership, they took great care of me immediately. Truck went in for a big service and they took amazing care of me in a very speedy process.
Posted on Google by Lian Llufrio
Stuck around after hours on a Saturday to wrap up my purchase. Friendly, professional and efficient.
Posted on Google by Matt Hupe
Fantastic service and easy to work with! I’m lovin’ the Jeep life olllllo
Posted on Google by Katie Stasen
They were easy to work with for the used car that I bought. The Jeep was nice and it was a fair price.
Posted on Google by Matthew Klinker
Always have had good service at l. P.k. Chrysler in defiance
Posted on Google by Robert Geiger
Both Andy and Phil were upfront, polite and professional. Everything I would want in what could have been a stressful car purchase. they made it quick and easy. Fair price. Would shop here again.
Posted on Google by Chris Kosch
Quick and courteous,,will use again
Posted on Google by Caleb Arce
Loved working with Kierstyn it went great super easy and fast!
Posted on Google by Destiny Stockburger
Sales department was very nice. I liked that they helped each other out.
Posted on Google by Audrey Knight
Very friendly and helpful employees...made our purchase very easy
Posted on Google by Gerald Elliott
Great salesman, great finance guy, great manager. I would recommend LPK Defiance to everyone. I will definitely be back when we are ready to buy again!
Posted on Google by Dave Waingrow
These people went out of there way to make me happy, worth buying in Defiance instead of Toledo, well worth the drive.
Posted on Google by Louis Snider
Made a purchase from Audrey Brandi @LPK in Defiance this morning. The experience was neither nerve racking nor stressful. I was even given the peace of mind by being able to afford the extended warranty, which I've never been able before. I can truly reccomend Audrey, and the sales team at LPK Defiance Ohio!
Posted on Google by Jana Von Deylen
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